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Parcel packaging guidelines

To ensure that your parcels are delivered as smoothly as possible please take note of the packaging guidelines shown to help prevent damage in transit. Basically it's as easy as 1, 2, 3:

  1. Wrap each item inside the parcel individually;
  2. Protect the contents with a strong container;
  3. Seal the container with strong tape.

NOTE:- Do not use black plastic wrapping; it cannot be processed through automated sorting machines and will result in delays to transit times.

For International orders, you can find more information on our How to package your item page.

Packaging guidelines

Packaging your items well will help to protect them from damage in transit:

1

Individually wrap each item going in the parcel.

Gift wrapped packages

Tip: Bubblewrap and tape protect fragile items if wrapped tightly before placing in a box or container.

2

A strong outer container or box will help protect the contents.

A strong outer container or box

Tip:Use polystyrene fill or crumpled newspaper to fill up any extra space in the box to reduce movement.

3

Use strong tape to seal the container or box and make it secure.

Strong tape to seal the container or box

Tip: Seal along the openings of the box or container and all the way around any seams, ideally using strong tape of 40-50mm wide.

Don't forget to securely attach the address label on the upmost outside of the box or container.

Every care is taken to ensure your parcels are handled correctly, however standard transit knocks do occur on the back of moving vehicles and on the conveyer belt system, therefore internal protection and a strong box is mandatory in order to be covered for damage on our services.

We strongly suggest polystyrene protection for heavier items.