Welcome to our support centre

How can we help you?

My parcel was not collected

If your parcel was not collected please contact us to rearrange collection.

Our customer service teams endeavour to get back to you within 3 working hours, but if your query is sent out of hours, we’ll respond during opening hours.

Alternatively you can send us a message on social:

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Customer Service opening hours:

Monday – Friday

07:00am – 22:00pm

Saturday – Sunday

Not available