Welcome to our support centre

How can we help you?

Can I get a same day collection?

We don’t currently offer same day collections, however you can drop your parcel off on the same day to any of our 50+ UK depots. Just select the "drop off at depot" option on the booking form and you will be able to select a depot closest to you.

You can place an order up to 23:59 the day before your order is due to be collected. This will be collected the following working day and delivered the working day after. *Please note we do not collect or deliver on weekends, except if you select the Saturday delivery option when booking your parcel delivery.

To send a parcel within the UK please click here

To send an international parcel please click here