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What happens if I send a parcel over 25kg in weight?

If the parcel weight exceeds 25kg then unfortunately it cannot be sent through ipostparcels.

Take extra care when weighing your parcel; don't guess the weight as if it is wrong you will be liable to any surcharge on additional weight above the details of your booking.

ipostparcels reserves the right to hold an overweight parcel at a depot and contact the sender to agree additional payment or to arrange the customer to collect or make a payment of the return delivery at a fair market cost. Any unpaid surcharges exceeding 14 days of date of invoice will automatically be passed over to our debt collection department.